02-24-2019 13:39
02-24-2019 13:39
I had posted on this issue once before and reset my Versa but the issue continues. I'm getting frustrated and close to returning this watch. Any suggestions on how I can resolve this once and for all?
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Best Answer02-25-2019 01:57
Bronze Community Members are highly active users who have shared their knowledge for the betterment of Fitbit products and services. Learn more
02-25-2019 01:57
Are you waking the screen by pressing a button?
I thought I had the same problem once, turned out my waking up the display is what made it pause.
Best Answer02-24-2019 23:32 - edited 02-24-2019 23:33
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02-24-2019 23:32 - edited 02-24-2019 23:33
Hi @spinner328, welcome to the community.
Have you tried changing your Versa's screen wake settings to manual. It would mean you would have to wake the screen manually, but should prevent the Versa responding to accidental screen presses/touching (which might be what's causing your exercises to pause).
You can change this by pressing and holding the left button on your Versa, the screen should change, swipe from the right side of the screen to the left and find screen wake, set to manual.
Best Answer02-25-2019 01:57
Bronze Community Members are highly active users who have shared their knowledge for the betterment of Fitbit products and services. Learn more
02-25-2019 01:57
Are you waking the screen by pressing a button?
I thought I had the same problem once, turned out my waking up the display is what made it pause.
Best Answer02-27-2019 18:15
02-27-2019 18:15
It worked! At least it was good for exercise today. Hopefully it stays. Thank you for your help.
Best Answer