help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa converting steps to miles

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-03-2018 10:03

‎10-03-2018 10:03

Why does my Versa not convert steps to miles? Today I have 10675 steps and it shows 4.84 miles. In my life, 2000 steps = one mile. I've stopped wearing my Versa on my wrist - when it's clipped to my clothes it seems to be doing a slightly better job.
Best Answer
0 Votes
1 REPLY 1

‎10-03-2018 10:16

‎10-03-2018 10:16

The Versa does convert your steps to miles but it uses your stride length to do that. If you have not manually entered your stride length then it uses your stats to estimate your stride length. If you find that to be not accurate then you should manually enter your stride length.  

 

Go to your profile page:  https://www.fitbit.com/settings/profile and scroll down to stride length and enter the correct stride length:

Screenshot 2018-10-03 at 1.13.50 PM.png

 

 

 

 

 

And here is the help page link to stride length:

 

https://help.fitbit.com/articles/en_US/Help_article/1135/?q=stride+length&l=en_US&fs=Search&pn=1

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer