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Versa counted steps during the night.

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‎07-31-2018 04:24 - last edited on ‎08-01-2018 08:23 by Moderator Alum

‎07-31-2018 04:24 - last edited on ‎08-01-2018 08:23 by Moderator Alum

Is there a way to delete or adjust the step count? I woke up this morning with a step count of 22,750. I did leave my watch near the air conditioner which i read effects the step count. I also tried to add a "driving " record to negate the calorie count. Any advice or can something be done to correct this in the future?

 

Moderator Edit: Clarified Subject.

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‎08-01-2018 08:26

‎08-01-2018 08:26

Hello @TheFonz, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I understand your concern about this situation and I appreciate you have reported it. It seems the Versa counted steps due to being near the A/C. As you have already logged a driving activity to remove the steps and calories burned, my best recommendation would be to reset your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, if you won't wear your Versa at night, please leave it away from any vibrating source or inside a drawer. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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