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Versa display and battery issues

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‎08-01-2018 18:25 - last edited on ‎08-03-2018 07:42 by Moderator Alum

‎08-01-2018 18:25 - last edited on ‎08-03-2018 07:42 by Moderator Alum

Bought my Versa in May. All of a sudden will no longer keep its charge. Now there are moving vertical lines. Anyone?

 

 

Moderator edit: subject for clarity

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‎08-01-2018 19:07

‎08-01-2018 19:07

@Junebug75, doesn’t sound good. I would contact customer support. They will probably ask you to do a hard reset and go from there.

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‎08-03-2018 07:43 - last edited on ‎10-22-2025 08:04 by Fitbit Moderator

‎08-03-2018 07:43 - last edited on ‎10-22-2025 08:04 by Fitbit Moderator

It's great to see new faces @Junebug75, welcome and @Aclobos thanks for stopping by.

I appreciate all the efforts in trying to fix this and would like to know if you followed our friend's recommendation and contacted our support team, have they offer you a solution for this?

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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