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Versa display corrupted

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‎07-13-2019 15:00 - last edited on ‎07-14-2019 07:03 by Moderator Alum

‎07-13-2019 15:00 - last edited on ‎07-14-2019 07:03 by Moderator Alum

Turned it on and off, held the three buttons, and even a factory reset... still nothing changed...Fitbit needs to either correct this issue and get an update or something...any other ideas....and yup I changed the clock too... from Sadden Fitbit Owner For Years ☹️ Any other ideas?

 

 

Moderator edit: subject for clarity

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‎07-13-2019 17:59

‎07-13-2019 17:59

Hi @Jyahz I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-14-2019 07:05 - last edited on ‎10-14-2025 05:13 by Fitbit Moderator

‎07-14-2019 07:05 - last edited on ‎10-14-2025 05:13 by Fitbit Moderator

It's great to see you around @Jyahz and @NellyG thanks for the help.

I appreciate all the efforts in trying to fix this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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