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Versa display flickering

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‎03-13-2019 18:16 - last edited on ‎03-14-2019 07:06 by Moderator Alum

‎03-13-2019 18:16 - last edited on ‎03-14-2019 07:06 by Moderator Alum

My Versa has just started constantly vibrating and switching screens on its own, mainly to the start exercise or the notification center as if i'm checking for notifications. I have restarted 3 times and don't a hard factory reset, the bug is still happening and I now cannot re-pair it to my phone-re-installed the app, switched Bluetooth on and off- all the quick fixes. Anyone had this? It's like 20 times a minute flicking back and forth to homepage and notifications.
Had it 11 months with zero issues!

 

 

Moderator edit: subject for clarity

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7 REPLIES 7

‎03-14-2019 05:58

‎03-14-2019 05:58

Hi @SheriHock  That doesnt sound good at all. I will flag your post for a moderators assistance.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-14-2019 07:08 - last edited on ‎05-13-2025 11:39 by Fitbit Moderator

‎03-14-2019 07:08 - last edited on ‎05-13-2025 11:39 by Fitbit Moderator

A warm welcome to the Community @SheriHock and @NellyG thanks for the input.

I appreciate all the efforts in trying to fix this display issue by yourself. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

Let me know if you need anything else. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎05-14-2019 00:33

In response to AlejandraFitbit

‎05-14-2019 00:33

Hi

 

I've started having this same issue today. Any resolution found I can apply myself?

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‎06-21-2019 03:44

‎06-21-2019 03:44

Same issue here... yesterday after 2 resets things were back to "normal"... today, it's back to changing screens and vibrating every 2 secs.  I've done 4 resets... same issue   PLEASE help...

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‎06-22-2019 07:53

In response to PanamaGold

‎06-22-2019 07:53

And just that quick... problem got worse... now the screen is black and nothing shows on it...smh

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‎06-23-2019 12:03

In response to PanamaGold

‎06-23-2019 12:03

Mine corrected itself and has been OK since. No reason behind it...

Sent from my iPhone
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‎09-27-2019 15:30

In response to Heathcliffe

‎09-27-2019 15:30

 Same issue here just started Today

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