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Versa display is black

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‎04-25-2019 00:09 - last edited on ‎04-26-2019 08:41 by Moderator Alum

‎04-25-2019 00:09 - last edited on ‎04-26-2019 08:41 by Moderator Alum

My Versa watch screen black don't showing any display.

Please help me.

 

 

Moderator edit: subject for clarity

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‎04-26-2019 08:41 - last edited on ‎11-07-2025 09:34 by Fitbit Moderator

‎04-26-2019 08:41 - last edited on ‎11-07-2025 09:34 by Fitbit Moderator

A warm welcome to the Community @Pankajdaga87 and @SunsetRunner thanks for the input.

I was able to see here that our friend @SunsetRunner provided some instructions in order to fix this display issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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7 REPLIES 7

‎04-25-2019 06:01

‎04-25-2019 06:01

Hi, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. 

BTW, if you're using a Third Party Clock Face, install one developed by Fitbit itself and restart your Versa.

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‎04-26-2019 08:41 - last edited on ‎11-07-2025 09:34 by Fitbit Moderator

‎04-26-2019 08:41 - last edited on ‎11-07-2025 09:34 by Fitbit Moderator

A warm welcome to the Community @Pankajdaga87 and @SunsetRunner thanks for the input.

I was able to see here that our friend @SunsetRunner provided some instructions in order to fix this display issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎05-18-2019 06:37

In response to AlejandraFitbit

‎05-18-2019 06:37

don't work it's process please tell any other

 

IMG_20190518_190001.jpgIMG_20190518_190015.jpgIMG_20190518_190043.jpg

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‎05-25-2019 20:47

In response to AlejandraFitbit

‎05-25-2019 20:47

My screen is black no green light , try pushing buttons and holding , nothings working, 

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‎05-25-2019 20:49

In response to AlejandraFitbit

‎05-25-2019 20:49

My screen went black I tried holding buttons 

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‎05-26-2019 03:08

In response to AlejandraFitbit

‎05-26-2019 03:08

Don't work it's step for solution please help me

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‎09-05-2019 20:04

In response to Pankajdaga87

‎09-05-2019 20:04

My versa display is black and unable to restart even. And back side the light is half green and half red. Can anyone one help? Is there any service center of Fitbit in Mississauga, Ontario? 

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