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Versa display is blank

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‎06-06-2019 23:16 - last edited on ‎06-07-2019 10:22 by Moderator Alum

‎06-06-2019 23:16 - last edited on ‎06-07-2019 10:22 by Moderator Alum

I updated a clock face and after that my Fitbit crashes and the display is blank. I have tried restarting and settings g up the device again, but it just shows a blank display. Any suggestions on how to fix that?

 

 

Moderator edit: subject for clarity

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‎06-07-2019 10:24

‎06-07-2019 10:24

It's great to welcome you @Nsingh.

 

Thanks for troubleshooting this display issue before contacting us. Since the instructions you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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