Versa display issues

[grandste]

I received my Versa device from my family for Father’Day. I’ve had an original Alta, so I’m used to Fitbit products somewhat. My family got this Versa from Amazon.com

However after two weeks, my Versa has now started acting up by pixelating, fading, overlaying other screens, and just generally becoming useless. I’ve tried all of the “fix” suggestions, but it appears the device is dying a slow death.

I’ve now called Amazon to request a replacement device/watch. Pity, because I really like this device.  After reading all of the stories here, I’ve got to believe that there is a quality control issue somewhere along the production line

Moderator edit: subject for clarity

[redstang]

This thread was for the Blaze, you might want to start a new thread for the Versa. Fitbit did have a run of bad screens for the Blaze too - you will want to do a warranty return.

[AlejandraFitbit]

A warm welcome to the Forums @grandste and @redstang thanks for stopping by.

I appreciate all the efforts in trying to fix the display issue you are experiencing. Since nothing you have tried so far have worked, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Let me know if you need anything else.