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Versa display issues

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‎08-14-2018 08:43 - last edited on ‎08-17-2018 09:35 by Moderator Alum

‎08-14-2018 08:43 - last edited on ‎08-17-2018 09:35 by Moderator Alum

My Versa screen jumps from screen to screen. Literally like someone is pushing the buttons. Or sometimes the clock screen just jiggles.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎08-14-2018 10:22

‎08-14-2018 10:22

See if a Restart will calm things down.  Do it several times if necessary.

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‎08-17-2018 09:35 - last edited on ‎10-21-2025 07:19 by Fitbit Moderator

‎08-17-2018 09:35 - last edited on ‎10-21-2025 07:19 by Fitbit Moderator

It's great to see new faces @VersaCom, welcome and @SunsetRunner thanks for stopping by.

I would like to know if the instructions provided by our friend worked, are you still having problems with your Versa display?

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-17-2018 10:02

In response to AlejandraFitbit

‎08-17-2018 10:02

It works temporarily. I have to do the reset multiple times during the day and even night. Doesn’t seem to fix long term.

Joan
Sent from my iPhone
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‎08-19-2018 04:14 - last edited on ‎10-21-2025 07:20 by Fitbit Moderator

In response to VersaCom

‎08-19-2018 04:14 - last edited on ‎10-21-2025 07:20 by Fitbit Moderator

Thanks for the information @VersaCom.

Since the procedure you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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