12-26-2018 11:10
12-26-2018 11:10
My versa display has stopped working. Thinking it was a dead battery I put on charger. Battery was good and display worked, until I put it back on my wrist. Then after maybe a minute, nothing again
I just got this in July. Help!
12-26-2018 11:19
12-26-2018 11:19
Hi, did you try to reboot your Versa several times by pressing and holding the left and right lower buttons together untill you see the Fitbit logo flashing and then releasing the buttons? Should do the tric as your display is working whilst in the charger. Also check the following after rebooting: press and hold the left button and you will get the activity screen. Is your on Automatic of on Manual? Sometimes, for whatever reasons this changes. Hope this helps.
12-26-2018 11:25
12-26-2018 11:25
12-26-2018 11:33
12-26-2018 11:33
Please contact Customer Support about this issue: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs. Good luck.