Versa display randomly start flipping through modes

[VStamps91]

I’m still having some issues with the battery life (although its not dying nearly as quickly as before- I can go about 2 days before having to charge now), however, a new issue has occurred: my device will randomly start flipping through modes (HR, steps, calories, etc.) unprovoked. I’ve tried turning it off and back on several times, but it continues to happen. Is anyone else having this issue?

Moderator edit: Subject for clarity

[NellyG]

Hi @VStamps91 I have flagged a moderator to come and help you

[YojanaFitbit]

Hi there! Thank you for your participation in the forums @VStamps91. Thanks for your help @NellyG.

Thanks for sharing this information with us and for the steps that you've tried to help your Fitbit. That's not the normal behavior of the screen. I'd recommend wait until you get the information from our team, as I've requested a case on your behalf. You should soon receive an email from Customer Support. Please reply with the information that they need to keep assisting you.

Let's give it a try and please keep me posted. 

[Kholt6801]

Mine just started doing that this afternoon.  Did you find a way to get it to stop?

[VStamps91]

Thank you!

[VStamps91]

I haven’t, I’m currently waiting for someone to reach out about it.

[Cat0101]

Mine started doin this as well, did they ever get back to you on how to resolve this issue cause its really annoying 

[Kholt6801]

It was unfortunately unrepairable, however Fitbit did replace my watch without problems

Kimberly Holt