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Versa display started flickering

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‎09-29-2019 08:35 - last edited on ‎09-21-2022 17:48 by Moderator Alum

‎09-29-2019 08:35 - last edited on ‎09-21-2022 17:48 by Moderator Alum

I am using versa from last six months it was doing good but few days back suddenly the display started flickering and till now the issue has not been solved. What can I do or how can I return it please help

 

 

Moderator edit: subject updated for clarity

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5 REPLIES 5

‎09-29-2019 08:47

‎09-29-2019 08:47

Hi, before contacting Customer Support, first try to restart your Versa a few times by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. If that does not solve the problem, then contact Customer Support. 

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‎09-29-2019 08:53

In response to SunsetRunner

‎09-29-2019 08:53

Thank you for the support, but I have tried this and it's not working. I am tensed regarding this issue and need help on urgent basis.For reference I am also attaching the image of the display



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‎09-29-2019 09:00

In response to Gaurav0248

‎09-29-2019 09:00

Contact Customer Support. See the link in my first post. 

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‎09-29-2019 09:10

In response to SunsetRunner

‎09-29-2019 09:10

Ok, thank you.I have mailed them may you please tell me how long they take to answer.

Sent from Yahoo Mail on Android
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‎09-29-2019 09:30

In response to Gaurav0248

‎09-29-2019 09:30

Mailing takes usually 48 hours to get a response. 

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