07-01-2018 18:31 - last edited on 07-02-2018 04:20 by AlvaroFitbit
07-01-2018 18:31 - last edited on 07-02-2018 04:20 by AlvaroFitbit
I strange red screen keeps getting stuck. I can't get it back to the clock or other functions with out many efforts of fiddling. Please help
Moderator edit: updated subject for clarity
07-02-2018 04:23
07-02-2018 04:23
@SLCTiff Welcome to the Fitbit Community! I hope you're doing well! Sorry to hear that your Versa got stuck. Try restarting it by doing the following:
1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.
You can also try changing the clock face to a different one to see if this helps solving the issue.
Let me know how it goes!
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