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Versa display won't turn on

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‎06-27-2020 00:28 - last edited on ‎06-27-2020 03:18 by Fitbit Moderator

‎06-27-2020 00:28 - last edited on ‎06-27-2020 03:18 by Fitbit Moderator

My versa. 2.When I press left side button. It does not show any thing n gets hang automatically n. Unable to view watch or. Any apps.

 

Ojas Bhat

 

Moderator Edit: Clarified subject

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‎06-27-2020 02:39

‎06-27-2020 02:39

Hi @OjasBhat  Trey restarting your Versa 2 several ti,es. If that doesnt help then you will need to tey a Factory Reset. If that doesnt fox your issues then contact Support. 

Restart your tracker  

Fitbit Support  

 

BUTTON FACTORY RESET FOR VERSA 2 AND VERSA LITE
Hold the back button for about 8 seconds. 
When the Fitbit logo disappears: Release the button briefly (for less than 2 seconds). 
Hold the button again until you feel a second, longer vibration, which indicates the factory reset.

Community Council Member

Helen | Western Australia

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