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Versa displays an exclamation mark

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‎09-25-2019 07:08 - last edited on ‎09-26-2019 09:15 by Fitbit Moderator

‎09-25-2019 07:08 - last edited on ‎09-26-2019 09:15 by Fitbit Moderator

Anyone elses Fitbit Versa conveniently stop working after the new one came out? Mine is displaying the magenta exclamation point with the triangle and yes I have reset, factory reset, and recharged.

 

 

Moderator edit: updated subject for clarity

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‎09-26-2019 09:13

‎09-26-2019 09:13

@Ton0556 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's displaying an exclamation point. By the way, thank you for troubleshooting this issue before contacting our forums. I totally understand how frustrating this is for you and I appreciate your feedback.

 

I'd like you to try changing the clock face to one developed by Fitbit, not a third party clock face. After this, check out if the exclamation mark disappears.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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