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Versa does not recognize sleep well

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‎08-09-2022 01:39 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-09-2022 01:39 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

Hello, the problem is that the Fitbit has started recording bad sleep at night. I always sleep until 6 AM, as you can see, every second night, my sleep is poorly recorded (I sleep well). I tried to restore factory settings - it didn't help.

00D5EEB2-24F7-48E5-8DAC-EC30BF4856CC.jpeg

 

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‎08-09-2022 05:01 - last edited on ‎08-08-2024 11:45 by Fitbit Moderator

‎08-09-2022 05:01 - last edited on ‎08-08-2024 11:45 by Fitbit Moderator

Hi @Maksmka - sleep time is determined mainly by an algorithm based on your activity and periods of uninterrupted sleep.

What you could try is logging into your settings here and setting your sleep sensitivity to sensitive, it may give a more accurate result.

Do remember to hit Submit at the bottom and then sync?

Author | ch, passion for improvement.

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‎08-09-2022 05:12

In response to Guy_

‎08-09-2022 05:12

Thanks for your answer, but I know how everything works, I've been with fitbit since 2015 (I had Charge, Charge 2, Versa, Versa2, Sense, Versa 3) Everything works all the time. Last week the problems started...

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‎08-09-2022 05:15

In response to Maksmka

‎08-09-2022 05:15

@Maksmka- did this coincide with the latest version of the Fitbit App being installed?

Author | ch, passion for improvement.

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‎08-09-2022 06:30 - edited ‎08-09-2022 06:31

In response to Guy_

‎08-09-2022 06:30 - edited ‎08-09-2022 06:31

Maybe , first time was 2022.07.28, and I see app was updated 2 weeks ago

  

 

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