help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa doesn't show the time properly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-20-2020 13:45 - last edited on ‎05-05-2020 06:27 by Fitbit Moderator

‎04-20-2020 13:45 - last edited on ‎05-05-2020 06:27 by Fitbit Moderator

My always on display does not show the correct time. The minutes are correct, but instead of showing the hour, it just shows a “0” instead. For example:

  • If the time was 9:12pm, my watch shows “0:12”
  • If the time was 4:29am, my watch shows “0:29”

It started doing this hours after I opened it up brand new and got everything set up, how do I fix this?

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-05-2020 06:26

‎05-05-2020 06:26

Hi @jadeg., due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the wrong time that your Versa's display is showing, I'd like you to restart your Versa as described in this help article. After this, sync your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes