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Versa doesn't sync unless I go into the app

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‎10-31-2020 19:45 - last edited on ‎11-01-2020 21:30 by Fitbit Moderator

‎10-31-2020 19:45 - last edited on ‎11-01-2020 21:30 by Fitbit Moderator

My versa some time doesn't sync unless I go into the app and make it sync???.

 

Moderator Edit: Clarified subject

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‎11-01-2020 21:30 - last edited on ‎08-25-2025 06:10 by Fitbit Moderator

‎11-01-2020 21:30 - last edited on ‎08-25-2025 06:10 by Fitbit Moderator

Hello @Qweenbee, welcome to the Community Forums!

Thanks for bringing this to our attention. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed.

I'll be here if further assistance is needed.

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