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Versa face completely unglued

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‎06-08-2019 22:07

‎06-08-2019 22:07

I never wear my Versa in the shower even though it's supposed to be submersible for swimming.  I am running the Seattle Rock N Roll Half Marathon tomorrow morning and this happened when I got our of the shower tonight.  The Versa doesn't seem to be the same high quality as the Ionic.  I purchased the special edition rose gold version for $229.99 and it arrived on 6/18/18. I'm still within warranty. Please help!After getting out of the showerAfter getting out of the shower

 

It's not sitting inside the bezelIt's not sitting inside the bezel

 

Order confirmationOrder confirmation

 

Crystal
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‎06-08-2019 23:11

‎06-08-2019 23:11

The first step in making a warranty claim is to contact customer support via the following link: contact.fitbit.com 

 

Hopefully the warranty runs from the time it was delivered rather than the time it was ordered / shipped! 

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