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Versa firmware update failed

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‎07-27-2021 00:15 - last edited on ‎07-27-2021 06:06 by Fitbit Moderator

‎07-27-2021 00:15 - last edited on ‎07-27-2021 06:06 by Fitbit Moderator

The update for versa started and suddenly stopped,now the tab for update has disappeared.how do i receive the update again.

 

 

Moderator edit: updated subject for clarity

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‎07-27-2021 06:06

‎07-27-2021 06:06

@Substone It's great to see you in our Fitbit Community. I totally understand how you feel about the firmware update issue that your Fitbit Versa has experienced.

 

Please try the troubleshooting steps that are listed in this help article. After this, run the update again and see if it gets completed.

 

Hope this helps.

JuanJo | Community Moderator

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