05-06-2021 21:18
05-06-2021 21:18
The Versa 2 did not allow children to set it up properly. It’ll only let you use it if you are an adult.
05-06-2021 21:30
05-06-2021 21:30
Hi @Jessica-Lemon due to laws across the world, children are prohibited from having an online account and using these devices. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws. Lying about the age is the only solution to using any other style, but would create a problem since the algorithms are made based on gender, age, height and weight. So that would give completely wrong data for your child. Lying about the age is the only workaround if you're not using the Ace.