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Versa getting hot while charging

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‎05-21-2019 14:25 - last edited on ‎05-22-2019 07:16 by Moderator Alum

‎05-21-2019 14:25 - last edited on ‎05-22-2019 07:16 by Moderator Alum

Help, my Versa is blank and I try and charge it but all that does is make it hot.

 

 

Moderator edit: subject for clarity

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‎05-21-2019 14:29

‎05-21-2019 14:29

Hi, getting your Versa hot while charging is a very bad problem, Take it out of your charger ASAP and contact Customer Support about it. 

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‎05-22-2019 07:17

‎05-22-2019 07:17

It's great to welcome you @Tmora and @SunsetRunner thanks for the input.

 

I appreciate all the efforts in trying to fix this battery issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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