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Versa glitching

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‎02-13-2019 05:38

‎02-13-2019 05:38

Why does my versa have vertical lines and glitching occurs regularly?

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‎02-13-2019 06:33 - edited ‎02-13-2019 06:33

‎02-13-2019 06:33 - edited ‎02-13-2019 06:33

Hi, might be a hardware issue. Have you already tried restarting your Versa several times in a row by pressing and holding the left and right lower buttons together untill the Fitbit logo appears and release the buttons? If that does not solve the problem, contact Customer Support.

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‎02-13-2019 10:21

In response to SunsetRunner

‎02-13-2019 10:21

Hi,

Tried it didn’t work will contact customer services. 

Thanks 

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