Versa got hot

[HelpMe420]

I have a watch that is heating up like really hot its almost been a year, this been going on for last month and half. I have take watch off to cool down, and it also burn me and I mark since it so hot.....What I do? Can I get a new one or do I have keep burning myself. Can you send me a box and I return this one....I would like to stop getting burned or might blow up...who knows

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@HelpMe420, it's great to see you in our Fitbit Community. Since you mentioned that your Versa got hot, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.

[HelpMe420]

Well, how are you going to contact me? Someone remove the post from your company and said this violates your company?

[JuanJoFitbit]

@HelpMe420, I'm sorry for the late response. However, I was able to get in touch with our Support team and told me that they sent you an email requesting some information.

Please check out your email account and reply to their email with the information and they'll be glad to follow up and assist you accordingly.

We appreciate your time with this.

Let me know if you have more questions.