help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa has fallen apart

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2020 03:13 - last edited on ‎09-14-2021 12:48 by Moderator Alum

‎01-09-2020 03:13 - last edited on ‎09-14-2021 12:48 by Moderator Alum

I was just drying my hands and heard a noise from my wrist, the screen has come loose and is just flapping about? Is there anything I can do? I've not used it in water, the screen won't turn on either but I can see it's lighting up inside if you press the button. has this happened to anyone else?

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-09-2020 06:40

‎01-09-2020 06:40

Hi, how old is your Versa? if it's covered under warranty take it back and get a replacement, if not you'd best contact support 

Best Answer
0 Votes