help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa heart rate is erratic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-07-2020 09:16 - last edited on ‎04-08-2021 12:01 by Moderator Alum

‎09-07-2020 09:16 - last edited on ‎04-08-2021 12:01 by Moderator Alum

My Versa is reading incredibly high heart rates from time to time when I'm sedentary.  When I exercise it is off the charts.  I have checked my pulse on numerous occasions and am averaging around 60 bpm's when inactive.   I have tried all the solutions I can find online to solve this issue and none have worked.  I was hoping that with the latest software and firmware updates this issue would resolve but unfortunately, it has continued.  Please please help it has been over a month now and I'm beginning to think I would be better off with another tracker.  

 

 


Moderator edit: format

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-07-2020 10:39

‎09-07-2020 10:39

I've been petting my dog or brushing my hair and had it be in the 120s🤣 at first it totally freaked me out because I thought I was having a heart attack or something. The only reason I know it's false reading is because I've actually tested it. I've sat in the chair and shook my arm and watch it go up to crazy ridiculous numbers. Sometimes I think it's not even worth wearing. 

Best Answer

‎09-10-2020 11:33

In response to SunsetRunner

‎09-10-2020 11:33

Tell me about it.  It is an expensive product and I really would expect more.  After researching for a few weeks now it seems this is a very common problem and Fitbit doesn't seem to be very helpful with regards to providing solutions.  I suppose its time to cut my losses and move to another provider.  it's a shame because I really like everything else Fitbit has to offer.   does anyone know or recommend a solid tracker Fitbit or otherwise that I can rely on to accurately track my heart rate.  

Best Answer
0 Votes