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Versa heart rate sensor blinking constantly

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‎10-02-2018 07:11 - last edited on ‎10-03-2018 08:21 by Moderator Alum

‎10-02-2018 07:11 - last edited on ‎10-03-2018 08:21 by Moderator Alum

This morning my Versa green light at the back was up lit continuously, it was a kind of flickering light. I restarted my watch and it was gone. Has someone experienced the same and does anyone know why this was happening? My watch was not on my arm this night. Many thanks!

 

 

Moderator edit: subject for clarity

Best Answer
5 REPLIES 5

‎10-03-2018 08:23

‎10-03-2018 08:23

It's great to welcome you @SunsetRunner.

 

If you are having issues with the heart rate sensor of your Versa, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎10-03-2018 08:30

In response to AlejandraFitbit

‎10-03-2018 08:30

Hi!

I actually did that. I restarted my watch and it has Bern working perfect since that. 🤗

/Anna-Karin

Skickat från min iPad
Best Answer

‎10-03-2018 08:31

In response to SunsetRunner

‎10-03-2018 08:31

Those are great news @SunsetRunner, I am glad to hear that your Versa is now working properly. If there is anything else we can do for you, do not hesitate to post it.

 

Keep the stepping up! Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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0 Votes

‎12-02-2018 19:57

‎12-02-2018 19:57

Yesterday I noticed the Heartrate light on the back of my Versa constantly flickering. It kept waking me up at first I thought it was ok. But now today it’s still flickering and I know it was not doing that before yesterday. Thank you for posting this it tells me something is wrong. 

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‎03-09-2019 07:10

In response to AlejandraFitbit

‎03-09-2019 07:10

is it normal that when the back of versa touches your skin it keeps blinking green?

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