09-25-2019 08:59
09-25-2019 08:59
I got my Fitbit versa last year on Black Friday so I haven’t even had it for a year. And now I can’t turn it on or check my notifications without the whole screen glitching and getting green streaks through it. I’ve tried shutting it down, but that doesn’t work. I tried changing the clock face to see if that was the problem, but it didn’t work. This has been happening for a couple weeks now but only for the past few days have I not even wanted to check the time because I knew it would upset me how glitchy it was.
09-25-2019 09:10
09-25-2019 09:10
Have you tried a Restart?
09-25-2019 09:47
09-25-2019 09:47
Yes, and it did nothing. Even the Fitbit logo that pops up was glitchy.
09-25-2019 13:03 - edited 09-25-2019 13:04
09-25-2019 13:03 - edited 09-25-2019 13:04
Try a Factory Reset. Swipe left to Settings, scroll down to About, and then Factory Reset. If that doesn't fix it, contact Customer Support.