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Versa is experiencing syncing issues

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‎12-10-2019 17:25 - last edited on ‎12-11-2019 04:30 by Fitbit Moderator

‎12-10-2019 17:25 - last edited on ‎12-11-2019 04:30 by Fitbit Moderator

Hello . I am having major issues syncing my Versa lite . I did not receive any notification for a while so I re installed it and now it won’t update or sync. Please help.

 

 

Moderator edit: updated subject for clarity

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‎12-11-2019 04:29

‎12-11-2019 04:29

@JTR2951, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa Lite since it won't sync.

 

Please try the troubleshooting steps that are listed in this help article. After this, follow the steps described in this help page in order to fix the notifications issue. Finally, monitor your watch and see if the issues get fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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