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Versa is not charging

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‎01-20-2020 19:08

‎01-20-2020 19:08

I woke this morning to realize my Versa ran out of battery and while trying to recharge, there is no response! I kept waiting for half an hour too, earlier I used to see 0% immediately after plug-in the device.

 

Appreciate a quick support. Needless to mention, my Versa is out of warranty.

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‎01-21-2020 03:40

‎01-21-2020 03:40

@Sujithp, it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't respond or take a charge.

 

Please try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it gets back to life.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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‎01-21-2020 04:59

In response to JuanJoFitbit

‎01-21-2020 04:59

@JuanJoFitbit Thanks for your suggestions.

 

I have tried the recommendations, however the device is not responding still.

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