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Versa is not charging

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‎10-07-2020 04:00

‎10-07-2020 04:00

Hi 

 

I am trying to charge my Versa and it's not charging. No vibration , nothing on the screen

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‎10-08-2020 11:18

‎10-08-2020 11:18

Hi @MonicaPanpalia, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa is not taking a charge.

 

I was able to get in touch with our Support team and was told that they will reply to your email in order to follow up and provide a solution. Please keep an eye on your email account.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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