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Versa is not getting notifications

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I just got the Fitbit Versa Lite and my text messages will not notify on my watch. I have an IPhone 7plus and followed the reset troubleshooting but it still won’t connect the text notifications. How can I sync it?

 

 

Moderator edit: updated subject for clarity

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@Michelle529, welcome to our Fitbit Community. Regarding the text notifications that your Fitbit Versa is experiencing, I appreciate the time spent trying the recommended troubleshooting steps before contacting our forums.

 

I'd like you to check out Matthew's post, where he shares more information about this issue and some tips that you can try in the meantime.

 

We appreciate your patience and time with this.

 

Let me know if any question arises.

JuanJo | Community Moderator

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