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Versa is not getting text notifications

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‎05-15-2020 15:09 - last edited on ‎07-06-2020 06:10 by Fitbit Moderator

‎05-15-2020 15:09 - last edited on ‎07-06-2020 06:10 by Fitbit Moderator

I just received Versa 2. I’m liking it except I can not receive text messages on it.  I have researched and tried all of the troubleshooting steps with no luck. Any suggestions?  Thank you.

 

 

Moderator edit: updated subject for clarity

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‎07-06-2020 06:10

‎07-06-2020 06:10

Hi @lorihanson33, welcome to our Fitbit Community! Regarding the text notifications issue that your Versa 2 has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

In order to avoid providing the same information, please let me know what troubleshooting steps you have tried. In the meantime, try the steps listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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