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Versa is not stable

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‎07-13-2018 13:57 - last edited on ‎10-24-2019 11:59 by Moderator Alum

‎07-13-2018 13:57 - last edited on ‎10-24-2019 11:59 by Moderator Alum

I have been using my Fitbit versa for just over 3 week and it doesn't seem to be very stable I see a lot of reports on the community about problems everyone is having is Fitbit actually doing anything about it I have owned a Fitbit charge 2 and a Fitbit blaze and had no problems with them 

 

 

Moderator edit: subject updated for clarity

 

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‎07-13-2018 14:51

‎07-13-2018 14:51

What problems are you personally having with it? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎07-13-2018 15:57

‎07-13-2018 15:57

My Versa Special Edition is not even 1 day old and is no longer syncing. It synced after the initial setup but after the update no synch since! Also, no record of recording my heart rate on the web page nor the app! None of the steps Support pointed me to on the website worked. I guess I should just delete the watch from fitbit.com and reset it back to factory defaults. Am I supposed to add it to my fitbit.com account first before the initial setup? Will these steps work? Why am I even having to deal with these issues after paying almost $300 for a $*&# watch? Already regret purchasing it. I should just go back to my analog watch or go buy a Garmin. I am an Android user with a brand new LG Stylo 4 running the latest OS (Oreo).

Johnny GeorgeFitbit Sense
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‎07-13-2018 21:59

In response to N8teGee

‎07-13-2018 21:59

High floor count
Very high activity me minute count 311 minutes in one day on a not so active day

Sent from my iPhone  
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