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Versa is not synching to my Android device

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My Fitbit versa gave problem in synching from starting. But use to get fine after unpairing, or deleting cache files or restarting system etc. I have done all but this time it won't sync to my Android device. Please help. 

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Is the device you are trying to sync to a supported device?

 

 https://www.fitbit.com/devices

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I have the same issue. I have a Samsung Note 8, which is a supported device.

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