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Versa is not syncing with OnePlus 6

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‎11-03-2019 22:27 - last edited on ‎11-04-2019 04:01 by Fitbit Moderator

‎11-03-2019 22:27 - last edited on ‎11-04-2019 04:01 by Fitbit Moderator

Watch is not updating after connecting to OnePlus 6 phone via Bluetooth or Wi-Fi.

 

 

Moderator edit: updated subject for clarity

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‎11-04-2019 04:00

‎11-04-2019 04:00

@Anand1 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not connecting with your OncePlus 6.

 

I'd like you to try the troubleshooting steps that are listed in this help article in order to fix the syncing issue. After this, monitor your watch and see if it syncs with your phone properly.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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