Versa is not syncing

[mail2debadatta]

Hi,

Versa is not syncing with P20 lite. Although phone registered device successfully., has not synced except first couple of days. No changes to phone. Have switched of Bluetooth and restarted both phone and device but no success  Both phone and device has good charge. 

Any helps will be appreciated.

Moderator edit: subject for clarity

[SunsetRunner]

Your phone is not a supported device. While certain functions may work, nothing is guaranteed.

[AlejandraFitbit]

It's great to see you around @mail2debadatta and @SunsetRunner thanks for stopping by.

I appreciate all the efforts in trying to fix this issue. Keep in mind that in order to have a successful connection between your Fitbit and phone it needs to be a compatible mobile device.

When a phone isn't compatible, it doesn't mean that it won't work with your watch but you might experience some connectivity issues. You can always try the instructions provide in the help article Why won't my Fitbit device sync?, but I don't guarantee it will work 100%.

Let me know if you need anything else. 

[mail2debadatta]

thanks for your response. 

I have checked the link you mentioned, have tried all options, but issue is still there

Is there any plan to add Huawei P10 device as compatible list?