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Versa is showing the incorrect time

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‎07-28-2021 06:44 - last edited on ‎07-28-2021 16:55 by Fitbit Moderator

‎07-28-2021 06:44 - last edited on ‎07-28-2021 16:55 by Fitbit Moderator

my fitbit displays the incorrect time

 

 

Moderator Edit: Clarified subject

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‎07-28-2021 16:56 - edited ‎09-15-2023 05:55

In response to DarleneKelly

‎07-28-2021 16:56 - edited ‎09-15-2023 05:55

Hi there, @CaroAnn @DarleneKelly. Welcome to the Community Forums. @Den_in_USA Thanks for trying to help!

Keep in mind that your Versa may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

I've moved the post to the Other Versa Smartwatches board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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3 REPLIES 3

‎07-28-2021 08:23

‎07-28-2021 08:23

Is it just a few minutes slow, or exactly an hour or two off?

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‎07-28-2021 15:53

In response to Den_in_USA

‎07-28-2021 15:53

Correct time is 7:52( my Fitbit shoes 9:42

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‎07-28-2021 16:56 - edited ‎09-15-2023 05:55

In response to DarleneKelly

‎07-28-2021 16:56 - edited ‎09-15-2023 05:55

Hi there, @CaroAnn @DarleneKelly. Welcome to the Community Forums. @Den_in_USA Thanks for trying to help!

Keep in mind that your Versa may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

I've moved the post to the Other Versa Smartwatches board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes