Versa is showing the wrong time and date

[Jackie2014]

need to change date and time

Moderator edit: updated subject for clarity

[SteveH]

You can't manually set the date or time but it should reset itself whenever it syncs to your phone or computer based on the time on that device. Does your fitbit seem to be syncing ok?

The other thing that affects the time is the timezone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.

[MarreFitbit · Accepted solution]

Hi there @Jackie2014, welcome to the Community Forums. 

As my friend @SteveH said, keep in mind that your Versa may be showing an incorrect time if it hasn't synced or if it has been unpaired from your account. Note that your Fitbit grabs the time of the device you're syncing with so it can update the time throughout the day.

So, I'd suggest to take a look at: Why won't my Fitbit device sync?

If the time keeps showing incorrect after syncing your Versa, I recommend changing your timezone to a complete different one, sync your device, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Give this a go and let me know the outcome.