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Versa is unresponsive

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All charged up with one green light but screen is blank. Feel vibration when resetting both in and out of charger no display. 
Deleted device and during pairing there is no display  to show the code. Can’t change clock face without pairing?

help

 

 

Moderator edit: updated subject for clarity. 

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Welcome to the Fitbit Community, @Icyhart. I'm sorry to hear your Fitbit Versa is unresponsive. I moved your post to the other Versa board in order to keep our community organized.

 

Thank you for letting us know that you tried resetting your device and that you removed it from your account. 

 

I went ahead and created a case on your behalf. Please check your emal.

 

Thank you for your comments and advise @Icyhart.

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Ask Fitbit to replace faulty unit and see what they do for you.

Sent from my iPhone
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So you figure my Fitbit is unfixable Egdw?

I was hopeful there was a way to reboot it even if the display was blank.

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Welcome to the Fitbit Community, @Icyhart. I'm sorry to hear your Fitbit Versa is unresponsive. I moved your post to the other Versa board in order to keep our community organized.

 

Thank you for letting us know that you tried resetting your device and that you removed it from your account. 

 

I went ahead and created a case on your behalf. Please check your emal.

 

Thank you for your comments and advise @Icyhart.

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Thank you Andrea.

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