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Versa isn't recording data

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‎07-11-2019 08:01 - last edited on ‎07-15-2019 10:47 by Moderator Alum

‎07-11-2019 08:01 - last edited on ‎07-15-2019 10:47 by Moderator Alum

Today I have no steps, no sleep, nothing at all shows up.

 

 

Moderator edit: subject for clarity

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‎07-15-2019 10:49

‎07-15-2019 10:49

Hey @Grannie55, welcome to the Community.

 

Can you please be more specific about the issue you are experiencing with your watch? Where aren't you seeing your information? In the watch or Fitbit app? If it is in the watch, I recommend restarting it by following the instructions provided in the help article: How do I restart my Fitbit device?.

 

I hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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