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Versa isn't registering my steps

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‎01-30-2020 01:00 - last edited on ‎01-31-2020 09:32 by Moderator Alum

‎01-30-2020 01:00 - last edited on ‎01-31-2020 09:32 by Moderator Alum

Versa not counting steps.

 

 

Moderator edit: subject for clarity

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‎01-31-2020 12:48 - last edited on ‎09-11-2025 08:28 by Fitbit Moderator

‎01-31-2020 12:48 - last edited on ‎09-11-2025 08:28 by Fitbit Moderator

Welcome to the Forums, @Bacardibud.

If your Versa isn't registering your steps, I recommend restarting the device by following the instructions in the article: How do I restart my Fitbit device?.

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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