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Versa isn't showing Sleep score anymore

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‎02-16-2020 02:06 - edited ‎02-16-2020 04:39

‎02-16-2020 02:06 - edited ‎02-16-2020 04:39

After receiving my Versa in december 2019 I was very pleased to see it registered my Sleep Score on a regular basis (mostly 5 out of 7 days). But now for the last couple of weeks I only get basic sleep stats. I haven't made any changes to my Fitbit, still wearing it on the same wrist. I have been trouble shooting with the suggestions mentioned in What should I know about sleep stages? 

 

Is there anything else I can try before contacting Fitbit support? 

 

From december:

Screenshot_20200216-094935.jpg

 

The last three weeks:

Screenshot_20200216-094909_1.jpg

 

Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™
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‎02-24-2020 00:42

‎02-24-2020 00:42

I am already in contact with Fitbit support to see if it's possible to get my Sleep Score back. 

Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™
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