11-02-2018
03:36
- last edited on
11-04-2018
08:41
by
AlejandraFitbit
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11-02-2018
03:36
- last edited on
11-04-2018
08:41
by
AlejandraFitbit
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Hi, I followed the instructions for sync the Versa to my iPhone and still I cannot! Sometimes, if it is plug, it sync, what can I do?
Thanks!
UPDATE: I deactivated the Fitbit to re-do the setup, and now, even though it found the tracker, it cannot connect it to the phone.
Moderator edit: subject for clarity

11-04-2018 08:45
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11-04-2018 08:45
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It's great to see you around @NiviaSoto.
Thanks for troubleshooting this by yourself. If you keep having issues syncing your watch, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.
I hope this helps, let me know the outcome.

11-04-2018 11:20
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11-04-2018 11:20
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I am having the same issue connecting with a new fit bit it it even showing up the wring time

