Versa isn’t vibrating

[Dannylec]

I just bought my Versa yesterday and the vibration works for the alarm and stop watch but not for calls or text? Do I return it?

Moderator edit: subject for clarity

[emili]

so you are getting the actual calls and messages displayed, but the vibration alerting you is not coming through or you are not getting notifications at all? you can try to increase the strength of the vibration and see if that works. you can do it through the settings app on your tracker. 

[SunsetRunner]

Hi, try this procedure. 

[Rich_Laue]

@Dannylec  have you tried a shutdown of the Versa yet?

This is done through the settings/about/ shutdown. 

How do I get notifications from my phone on my Fitbit device?

Receive call, text message, calendar, and other notifications on your Fitbit watch or tracker if you have a compatible phone.

My Fitbit device isn't receiving notifications from my phone

Try these troubleshooting steps if you're not receiving notifications

[AlejandraFitbit]

A warm welcome to the Community @Dannylec. @emili, @SunsetRunner and @Rich_Laue thanks for the input.

I was able to see here that our friends provided some instructions in order to fix this vibration issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.