help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa keeps on losing connectivity during exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-28-2019 12:46

‎05-28-2019 12:46

I’ve followed advice given to others here, reinstalled, re-paired, it worked for 2 days. Back to square one, did a triathlon on Sunday, swim didn’t record, bike ride and run either. I’m getting tired of reinstalling, had Versa for a month and I’m now ready to return it. Has anyone been able to resolve similar issues with connectivity for good?

Best Answer
Labels:
1 REPLY 1

‎05-28-2019 14:53

‎05-28-2019 14:53

I'm in the same boat. My Versa worked great until about a week ago. Mine will show "Connected" when starting a run and after about 10 second after putting away my phone it shows "Connecting". It reconnects when I turn back on my phone. This really shouldn't be that hard Fitbit. This is your main function!!

Best Answer
0 Votes