Versa keeps receiving old email notifications

[xhr0428]

I updated versa fw to 32.32.10.15 during the weekend. Now I keep receiving old email notifications from last week. Additionally after I press Clear All in the notification section, the notifications are still there when I go back to notification section. Please help. Thx.

Moderator edit: subject for clarity

[Marrrmaduke · Accepted solution]

@MaFred Not really. Some expired notifications are not being cleared from Fitbit mobile app notification channel. I am still hoping for resolution with the Fitbit app update... To clear old notifications, reboot your phone and Fitbit tracker (press and hold the left and bottom right buttons until Fitbit logo appears).

[Ladynyx]

This quick reset actually worked for me. I didn't want to do a factory reset.

[Seven007]

Worked for me also!! 🙂

[HeydyF]

Hey guys, let me give you a warm welcome to the Community! 

@MaFred, have you tried to restart your Versa? If you haven't, please give it a try to the instructions in this post. Then sync your watch and let me know if the previous notifications disappear. 

@Seven007 and @Ladynyx, thanks for the update. Sounds great that your Versa is working fine now. 

Thanks for the tip @Marrrmaduke!

Keep me posted guys! 

[AP456]

Thank you so much, Alejandra.  That worked perfectly for me!  

[MaFred]

Yes thank you!  Once I rebooted it everything has been great!

[HeydyF]

Hey guys, @MaFred and @AP456, I appreciate the update. Sounds great that your Versa are working fine now. 😉 If you have further questions or comments, please let me know. 

I'll be around! 

[AP456]

Thanks so much, Heydy.  All is great for now.  I’m loving my Versa.  

[HeydyF]

You are more than welcome @AP456! Feel free to keep me posted if you have further questions! 

I'll be around! 

[Boschn]

IPhone 8 Plus 

IOS 12.4

[lkpitts]

I'm having to reset using the instructions in this chain almost weekly.  It totally is a battery drain.  Almost every day now, my Fitbit holds onto a random email or emails and won't delete them. When I reset my FB, they go away only for others to appear.  Not sure this was a successful "fix".

[Marrrmaduke]

@lkpitts I would attempt clearing Fitbit mobile app cache if you're on Android. I haven't had many of these issues anymore after recent update. True, there's still some but it got way better than before.