Versa keeps vibrating

[Y45m1n0r]

In the time that it took me to write the subject, it vibrated about 7 times. This all started happening yesterday, and While on this screen, I see now that I can swipe left for music. I have never had music synced to my watch so I don’t know if this is an update or something that I missed. Not only isn’t the constant vibration a problem, but I can’t actually access my clock face anymore and see any of my stats. All my Versa does now is vibrate and show me a screen that I can’t click out of!! I’m about to throw my watch away because the vibration and lack of use is infuriating me. Does anyone have any answers? I already restored my watch to factory settings and that did not work.

Moderator edit: format

[JuanJoFitbit]

@Y45m1n0r welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it doesn't stop vibrating even though you have tried a factory reset.

I'd like you to restart your Versa as described in this help article. After this, try turning off all the alarms and see if the vibration stops.

Keep me posted on the outcome! 

[Y45m1n0r]

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@JuanJoFitbit hi, I did that prior to setting it to factory settings. Last night it was sitting on charger doing nothing but vibrating on and off for a couple min. No idea what is going on. 

[JuanJoFitbit]

@Y45m1n0r thank you for getting back! I'd like you try one more workaround for this type of issues. Please have your Versa's battery to drain completely. After this, charge your Versa through another USB port and see if the vibration stops.

Let me know how it goes!