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Versa left button not working

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‎10-02-2020 03:51

‎10-02-2020 03:51

hi  

I have a fitbit versa and its left button didn't work 

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‎10-02-2020 13:40 - edited ‎10-07-2023 08:04

‎10-02-2020 13:40 - edited ‎10-07-2023 08:04

Hi there @PEEYUSH10, welcome to the Community Forums. I'm sorry to hear that the left button of your Versa has stopped working. I'll be glad to help you with this.

If you haven't already done so, I recommend you to try the following steps to restart your Versa:

  1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.

If the left button doesn't work at all, meaning that you're unable to restart the device with the above steps, please check: How do I turn off my Fitbit device? and let me know if the issue persists.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-02-2020 13:40 - edited ‎10-07-2023 08:04

‎10-02-2020 13:40 - edited ‎10-07-2023 08:04

Hi there @PEEYUSH10, welcome to the Community Forums. I'm sorry to hear that the left button of your Versa has stopped working. I'll be glad to help you with this.

If you haven't already done so, I recommend you to try the following steps to restart your Versa:

  1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.

If the left button doesn't work at all, meaning that you're unable to restart the device with the above steps, please check: How do I turn off my Fitbit device? and let me know if the issue persists.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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